FAQ

Questions before working together?

Here are the answers to the questions I get most often about functional medicine, testing, programs and what it looks like to work together.
Frequently asked questions

Clear answers before you book.

Understanding Functional Medicine
How we handle testing
Working with me
Work life and women’s health
What is Functional Medicine?
Functional Medicine looks at the patterns behind symptoms instead of treating each symptom in isolation. It considers hormones, digestion, metabolism, inflammation, stress, sleep and nutrient status together because these systems often influence each other.
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How is Functional Medicine different from conventional medicine?
Conventional medicine is important for diagnosis, medication, specialist care and acute issues. Functional Medicine adds another layer by asking why symptoms are happening, what systems are involved and what can be supported through testing, nutrition, lifestyle and targeted protocols.
Can Functional Medicine help if my labs look normal?
Yes. Standard lab results are useful but they may appear normal despite ongoing symptoms. Functional Medicine analyses individual markers, the relationships between them, runs advanced functional testing if required, considers nutrition and lifestyle factors to uncover potential drivers of fatigue, weight loss resistance, hormonal imbalances, digestive issues and poor sleep.
Is this an alternative to my doctor?
No. Functional Medicine should not replace your doctor, medication or specialist care. It can work alongside your existing care to give you a deeper understanding of underlying reasons and support around symptoms to help you feel well
What kinds of symptoms do you work with?
Fatigue, thyroid symptoms, hair loss, hormonal imbalances, PMS, perimenopause symptoms, digestive issues, bloating, weight gain and poor sleep.
Do I need testing to work with you?
Not always. Testing depends on your symptoms, history and goals. Sometimes we can start with what you already have. Sometimes advanced functional testing is useful because it gives insights to why certain disease dynamics take place.
What kind of tests do you use?
Standard lab work, sex hormones, full thyroid panel, nutrient status, metabolic markers, gut testing or other advanced functional tests depending on the case.
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Can I use recent lab results I already have?
Yes. If you already have recent labs in the last 6 months, they can be reviewed first. The goal is not to order more tests for the sake of it. The objective is to understand what information is missing.
What if my doctor said everything is normal?
That does not mean your symptoms are not real. It may mean the testing was limited, the lab's referencese ranges were too broad or the results were not reviewed in relation to your symptoms.
Are tests included in the program?
This depends on the program and on what is clinically relevant. If testing is recommended separately, the cost should be clear before you decide to move forward.
Who is this for?
Women who feel like something is off and want a more complete look at their hormones, digestion, thyroid, energy, sleep, metabolism or stress patterns.
What happens during the first consultation?
The first consultation is a free 20-minute call to review your main symptoms and health history, identify your priorities and discuss any recommended blood or advanced functional testing. You’ll leave with clear next steps and a simple roadmap for what to address first.
How long does the process take?
Most people should think in months, not days. The goal is not a quick fix. It is to understand the pattern, build a plan and adjust based on how your body responds.
Will I need supplements?
Not always. Supplements may be used when they have a clear role. They are not the foundation of the work and they do not replace food, sleep, testing or medical care.
Can you work alongside my doctor or specialist?
Yes. This is often the best setup, especially for thyroid conditions, hormone treatment, autoimmune conditions, fertility support or more complex medical histories.
How do I get started?
Book a free roadmap call. From there, I can understand what you are dealing with and recommend the right next step.
I’m performing at a high level, so why do I feel exhausted all the time?
High performance can mask depletion for a long time. You may still be meeting deadlines and showing up for everyone at the office and at home, while your sleep, hormones, blood sugar, thyroid function or nutrient status are under strain. I look at the full picture to understand what may be keeping your body from recovering properly.
How do I know whether it’s burnout, perimenopause, thyroid or something else?
Burnout, perimenopause and thyroid dysfunction can create overlapping symptoms such as fatigue, brain fog, disrupted sleep, anxiety and changes in weight or mood. Your health history, symptoms and lab test results can help us understand which patterns may be involved rather than assuming there is one simple cause.
Can hormonal changes affect my focus, memory and confidence at work?
Yes. Hormonal changes can influence sleep, mood, memory and concentration. Many women describe feeling less sharp or less confident during perimenopause even though their experience and abilities have not changed. Understanding what is happening can help us build the right support around it.
Why am I sleeping but still waking up tired?
Sleep duration and sleep quality are not the same thing. Hormonal changes, blood sugar fluctuations, stress hormones, thyroid function or nutrient deficiencies may affect how restorative your sleep feels. I look beyond the number of hours you sleep to understand what may be interrupting your recovery.
How can I work on my health without adding another full-time job?
Your health plan should fit into your life rather than become another source of pressure. I focus on realistic priorities based on your symptoms, schedule and capacity. The goal is to identify the changes that matter most and build from there.
In 8 weeks, 1 dress size down.
Lost 6kg.
Visceral fat: 9 to 7.
Body fat: 37% to 33%
Discover her before and after →
I realized that weight loss is only part of the story. My overall health is optimized with Emily’s coaching program. I have so much mental clarity now! I suffered from constipation 3x a week, belly fat, bad PMS cramps for years and was quick-tempered and grouchy.
Joyce Ngan
High-level Executive
Within 6 weeks, my TPO antibodies dropped by 50 points. For the first time, I understood what was happening in my body.
Discover her before and after →
When I first came to Emily in September 2022 I felt relieved to finally find someone in functional medicine who could help me manage my Hashimoto’s and my estrogen dominance symptoms from fibroids. My TPO antibodies were high and I was also on an SSRI. I felt confused and stuck.
A.S
Hypothyroidism and Estrogen Dominance Sufferer
My endocrinologist reduced the Carbimazole dosage to just 2.5mg every alternate day and the bulging of my eyes is barely noticeable.
Discover her before and after →
My thyroid had swollen to the size of an orange and the pressure made my eyes bulge with constant pain, pressure and a gritty sensation. After one month my thyroid swelling reduced dramatically. The pressure behind my eyes eased and the bulging began to improve.
N.S
Graves' Disease, Hyperthyroidism
My iron and B12 levels have stabilized, and I no longer need to consume additional supplements prescribed by my doctor.
After only an health history evaluation with her I have been so much better. She gave me information and tips to try, I started to see the results and my stomach is slowly getting better. My knee is a lot less painful. I also lost 4cm from my waist and 3cm from my hips.
Darika Silva
Low iron & B12
I am so happy to have engaged Emily for a 3-month health coaching program! She identified my problem area quickly.
Step-by-step she guided me on improving my sleep hygiene and I regained my energy levels in 2- 3 weeks in December 2020! I started on clean eating and with her help, reduced consumption of sugar and refined carbs without starvation and got rid of brain fog. I feel like a brand new person!
Jhanvi Kansara
Bad sleeping habits
I feel so much calmer, less moody, more energetic and my sleep has improved a lot. There isn’t any need for daily afternoon naps!
Step-by-step she guided me on improving my sleep hygiene and I regained my energy levels in 2- 3 weeks! I feel so much calmer, less moody, more energetic and my sleep has improved a lot. There isn’t any need for daily afternoon naps! I love Emily ❤️
J.S.
Bad sleeping habits
After just 2.5 months, my body fat dropped by 17% and triglycerides by 56% despite eating MORE FAT. Better sleep and more energy.
I'd problems with weight gain, chronic fatigue, hair loss and dry skin..... I used to have really bad sleep but am now sleeping throughout the night after following what Emily told me to do! My husband’s blood markers had improved and he had lost 3 kg without trying.
Leng Leng
Thyroid cancer survivor
I lost 10 kg!
My insulin levels dropped from 21.9 to 14mIU/L, and my Homa-index dropped from 5.0 to 3.4.
8 cm from my hips, 6cm from my chest, 4cm from the arms, 3cm from my thighs. I am very happy to see these numbers drop! I feel good, sugar cravings have reduced substantially am now even more motivated to keep going!! My eating habits and exercise have become more consistent.
Francesca Castano
Sugar cravings
She explained everything... After that, the symptoms disappeared.
I had many symptoms e.g. brain fog and depression. I saw so many doctors but no one, really no one told me it might be my hormones. Then I met Emily… She explained everything, helped to change my diet and suggested some supplements. After that the symptoms disappeared. It was that simple.
Mrs S. Chapton
Brain fog & depression
My iron has been stable too, I haven’t been dizzy or lack of energy since I’ve started what she recommended me.
Many doctors I’ve been, Chinese medicine and acupuncture I’ve had, didn’t resolve my problems until I met Emily 😊 My iron has been stable too, I haven’t been dizzy or lack of energy since I’ve started what she recommended me ❤️ I’ve been feeling so much better, lost a bit of my muffin top too 😅
Darika Silva
Low iron & B12

“High performance can hide depletion for years. Symptoms often appear when the body can no longer keep absorbing the pressure.”

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